Servicing Questions
Do you have questions on the items we service or our cleaning processes?
How Much is 20lbs of Laundry?
If you're on our Standard Plan, each pickup includes 20 pounds of laundry . But what does that actually look like? To give you a clearer picture, her...
🧼 For Customers with Fragrance Sensitivities or Allergies
At NoScrubs, we take your health and comfort seriously—especially for those with allergies or sensitivities to fragrances. That’s why we always use a ...
Do You Offer Ironing Services?
At this time, NoScrubs does not offer ironing or pressing services as part of our laundry delivery. While we don’t iron garments, we take great care...
Requesting Your Favorite Scrubber
Love the service from a particular Scrubber? We understand how important consistency is, and we want to help whenever we can. You can request your fav...
Same-Day Pickup & Delivery: How It Works
Need clean clothes fast? NoScrubs has you covered. We specialize in same-day laundry service that fits your schedule—because waiting days for laundr...
Hang Dry & Hanger Return Options
At NoScrubs, we know your laundry preferences matter. That’s why we offer flexible options to ensure your clothes are cared for just the way you like....
How We Wash Your Clothes: Clean, Safe & Reliable
At NoScrubs, your laundry is in trusted hands. We’re committed to delivering fresh, clean clothes—and peace of mind—with every order. Here's how we ma...
How to Provide Special Instructions
We understand that everyone has their own laundry preferences. Whether you need certain items air-dried, delicate fabrics washed in cold water, or spe...
What Areas Does NoScrubs Service?
NoScrubs offers convenient wash and fold services in both Austin and Houston, Texas. We make laundry day easier for as many Austinites and Houstonian...
What do I need to put my laundry in?
What do I need to put my clothes in? You can leave your laundry in a garbage bag, clothes hamper, or anything of your choice (we've even had someone ...
What Kind of Detergent Does NoScrubs Use?
At NoScrubs, we prioritize both cleanliness and care for your clothes and skin. Our standard detergent is designed to be gentle yet effective, ensurin...
How to Get Support
At NoScrubs, we are committed to providing excellent customer support. If you need assistance, our support team is ready to help. Below are the differ...
Welcome to NoScrubs Wash and Fold! Here’s What to Expect with Your First Order
Easy Pickup Scheduling Book a pickup that fits perfectly into your routine! Use our website or app to schedule a laundry pickup – we’re available 7 d...